Exhibitor Manual

The Online Exhibitor Manual which gives general information, work schedule, rules and regulations and order forms that will help you to have the most productive exhibiting experience.

To order any stand furnishings and most other services, you will be re-directed to the Official Stand Contractors’ website – who will give you access to all the necessary products and services you may need for your stand.

Thank you again for your support and we look forward to working with you!

The Exhibitor ID and password should have been sent to you. If you have not received it, please contact the Organisers or email: [email protected] (please quote show name, exhibiting company & stand no. as reference).

Exhibitor ID
Submit By (Your Name)
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Exhibitor Advisory:
Be vigilant in any dealings with Expo Guide / FairGuide.com / Construct Data Verlag and other questionable practices. Click here for more info.

Exhibition Terms and Conditions

Application for space in the Exhibition shall be made on the form overleaf and shall be duly signed by the Exhibitor or a person authorised by him. When the Application for space is signed on behalf of an Exhibitor it should so state and should state the name of the Exhibitor. Following receipt of the Application together with initial payment the Organiser shall issue an acceptance of such Application which shall bind the Exhibitor to exhibit at the Exhibition and to observe the Rules and Regulations of the Exhibition (as amended from time to time). The Organiser reserves the right to refuse to accept any Application at its absolute discretion without giving reasons therefor.

  1. The payment schedule for space rental and Organiser’s stand packages is as follows:
  1. if Application is signed and submitted before 8th April 2016
    10% with return of Application/Contract
    40% by 8th April 2016
    50% balance by 8th December 2016


  1. if Application is signed after 8th April 2016 but before 8th December 2016
    50% with return of Application/Contract
    50% balance by 8th December 2016


  1. if Application is signed on or after 8th December 2016
    100% with return of Application/Contract
  1. All sums payable under this Contract shall be paid together with the addition of such Goods and Services Tax (or such other government tax/or levy) as is legally payable on those sums. The total cost represents only the payment for the site, with or without Organiser’s stand fitting as appropriate, details of which are set out overleaf and all other goods and services required by the Exhibitor shall be paid for by the Exhibitor in addition thereto.Exhibitors will not be allowed to occupy their space or stands if the payment terms specified on the Contract are not followed. These terms cannot be varied under any circumstances.Interest at the rate of 2% per month will be charged on any amount outstanding for a period exceeding 14 days after the due date for payment until payment is made.

In the event of the Organiser agreeing to any request for release from the Contract, the Exhibitor will be liable for all or part of the cost stated in the Contract overleaf on the following scale:

Cancellation 271 days or more before the show 15% of cost
Cancellation between 270 and 181days before the show 40% of cost
Cancellation between 180 and 121days before the show 60% of cost
Cancellation between 120 and 61days before the show 80% of cost
Cancellation 60 days or less before the show FULL COST

This scale of charges will apply only from the date the Organiser receives written notice by letter, e-mail or fax. In addition to this scale, the Exhibitor will be liable for any specific cost incurred on his behalf by the Organiser. These terms cannot be varied under any circumstances.

  1. Any organisation which, having signed a Contract for exhibition space, fails to exhibit whether or not for any reason of the Exhibitor’s own choosing and has not been released from the Contract by the Organiser shall be liable for the full amount stated in the Contract plus any additional costs incurred by the Organiser as a result of such failure to exhibit.
  2. The Organiser will not be liable in any way in the event that Bodies of Authority such as immigration and customs, prevent the attendance of personnel or exhibits at the Exhibition.
  1. To the extent permissible under the law, the Organiser, its officers, directors, employees, servants or agents shall not be liable for:
    1. the safety of the Exhibitor, its staff, servants, agents, contractors or invitees during the exhibition;
    2. any damage to or loss of exhibits, articles or other property of whatever kind brought in to the exhibition by the Exhibitor, its staff, servants, agents, contractors or invitees or members of the public; or
    3. any other damages or loss (including, without limitation, the loss of goodwill or business profits, interruption due to work stoppage, data loss, computer failure or malfunction and all other commercial damages or losses or exemplary, aggravated, punitive or such similar damages whether arising out of contract, tort or any other legal theory).
  2. The Organiser shall not in any event be held responsible for any restrictions or conditions which prevent the construction, erection, completion, alteration or dismantling of stands or the entry, siting or removal of exhibits, or for the failure of any services or amenities provided by the hall landlords or other third parties.
  3. While the Organiser may provide information on the relevant legal requirements applicable to the Exhibitor (including the licences and permits which the Exhibitor has to obtain), the Organiser shall not be responsible for any errors or omission and the Exhibitor is solely responsible for ensuring that it has complied with all legal requirements.
  4. The Organiser shall not be responsible for the acts or omission of any contractor appointed by the Organiser to provide any products or services to the Exhibitor
  5. In the event that the Organiser is found by a court of competent jurisdiction or any other competent authority or tribunal to be liable notwithstanding the provision of this clause, the aggregate liability of the Organiser for all claims made by the Exhibitor in respect of any loss or damage incurred or suffered shall not exceed the amount paid by the Exhibitor to the Organiser for the space at the event at or during which the loss or damage was incurred or suffered. This limitation does not apply to claims in respect of personal injury or death.
  6. The Exhibitor shall indemnify and hold the Organiser harmless in respect of any and all loss, damage, expense (including legal costs on a solicitor and clients basis), or liability (whether criminal or civil) and costs of settlement suffered or incurred by the Organiser due to any act, omission, neglect or default of the Exhibitor, its staff, servants, agents, contractors or invitees, and any claim by any third party that any exhibit, service or other material or information exhibited, provided or used by the Exhibitor infringes the intellectual property rights or any other rights of any party. The indemnity provided under this clause shall survive the termination of this Contract and is in addition to any other remedy which the Organiser is entitled to under the law.

The Exhibitor must not transfer, dispose of or part with or otherwise sublet the whole or any part of its site, whether for financial consideration or otherwise. The Exhibitor must, if it is an agent, distributor or licensee, state at the time of contract or through the Publicity and Technical Services Manuals’ forms, the names of the principals to be represented. This does not prohibit an Exhibitor displaying the products of a principal for whom it becomes agent, distributor or licensee after the time of contract, with the prior written permission of the Organiser.

Exhibitors shall make sure that they are fully covered by insurance including, but not restricted to, all risks of their property, exhibits or articles of any kind, public liability and comprehensive protection against any loss or damage caused by any circumstance whatsoever whether by reason of fire, water, theft, accident or any other cause. The Exhibitor shall insure against, indemnify and hold the Organiser harmless in respect of the Exhibitor’s liability to the Organiser. If the Organiser so demands the Exhibitor shall provide proof to the Organiser that the Exhibitor has adequate insurance cover. Exhibitors shall ensure that their temporary staff and the staff of their servants, agents or contractors are insured against claims for workman’s compensation. The period for which such insurances shall be maintained shall be from the time the Exhibitor or any of his servants, agents or contractors first enters the exhibition grounds until it has vacated the exhibition grounds and all its exhibits and property have been removed.

Contracting parties for group stands are responsible for ensuring that all Exhibitors within their group are fully aware of and agree to abide by these Terms and Conditions and by the Rules and Regulations of the Exhibition.

The Organiser shall not be liable to the Exhibitor by reason of any cancellation or part-time opening of the exhibition, either as a whole or in part, for any non-performance of its obligations under this Contract or for any amendments or alterations to all or any of the Rules and Regulations of the Exhibition in each case to the extent that such occurrence is due to any circumstances not within its control.

In the event of any occurrences not foreseen in these Rules and Regulations, the decision of the Organiser shall be final.

The Exhibitor gives permission to the Organiser to publish before, during and after the Exhibition any and all press releases, photographs, product information, and brochures sent to them for the purpose of obtaining publicity for the Exhibition and/or Exhibitor. The Exhibitor guarantees that all graphic elements, designs and photos are either:

  1. original material,
  2. paid for by the Exhibitor or,
  3. already in the public domain such that the Organiser cannot be sued for copyright violation.

Copyright infringement will be vigorously policed at the Exhibition. Copies or counterfeit goods are not permitted at the Exhibition. Exhibitors infringing copyright laws may have their goods confiscated by customs and be banned from future exhibitions.

The Exhibitor shall have no claim against the Organiser should national or state government authorities, acting independently or under the auspices of an international authority (e.g. the United Nations), ban, restrict or refuse participation at the Exhibition by the Exhibitor or the display or promotion of any of its products or services.

These Terms and Conditions and the Contract between the Organiser and the Exhibitor shall be governed by the laws of Hong Kong SAR, and the parties submit to the non-exclusive jurisdiction of the courts of Hong Kong SAR.

Official Contractors & Suppliers


Hong Kong Exhibition Services Ltd

: Contact Persons : Ms Abby Cheung / Ms Kay Lam / Mr Derek Lau / Ms Carmen Leung
: Technical Support : Ms Winnie Lam
: +852 2804 1500
: +852 2528 3103
: [email protected] / [email protected]


Hall 1A-E, 3B-E

Pico IES Group Ltd

: +852 3713 0400
: +852 2660 4671
: www.pico.com

Space Only

: Ms Teresa Chiu
: +852 2660 4480
: [email protected]

Hall 1A-E
Package Stand

: Ms Wing Wong
: +852 3713 0578
: Ms Karen Kwok
: +852 3713 0457
: [email protected]

Hall 3B-E
Package Stand

: Mr Leo Tam
: +852 3713 0521
: Ms Sharon Chu
: +852 3713 0625
: [email protected]

Hall 3F-G, 5EFG

AMC (Exhibits) Ltd

: +852 3752 9000
: +852 3585 6008
: www.arconmarketing.com

Space Only

: Mr Jeremy Chan
: +852 3752 9026
: [email protected]

Hall 3F-G
Package Stand

: Mr Bolo Law
: +852 3752 9030
: [email protected]
: Mr Ringo Chan
: +852 3752 9028
: [email protected]

Hall 5E
Package Stand

: Ms Jessica Mak
: +852 3752 9035
: [email protected]
: Mr Johnson Lai
: +852 3752 9047
: [email protected]

Hall 5F-G
Package Stand

: Ms Yedda Tsang
: +852 3752 9007
: [email protected]
: Ms Joyce Ho
: +852 3752 9031
: [email protected]


Agility Fairs & Events Logistics Ltd

: +852 2211 8209 /
+852 2211 8203
: +852 2866 2421
: www.agility.com
: Ms Jennifer Yu
: [email protected]
: Mr Bart Chiu
: [email protected]

APT Showfreight Ltd

: +852 2877 0538
: +852 2877 0505
: www.aptshowfreight.com
: Mr Xeric Tam
: [email protected]
: Ms Jenny Yau
: [email protected]

Rogers Worldwide (HK) Ltd

: +852 2111 1151
: +852 2111 1150 /
+852 2111 1152
: Mr Ball Chan
: [email protected]
: Mr Ronny Fan
: [email protected]


Hong Kong Convention & Exhibition Centre

: +852 2582 8888
: www.hkcec.com

Event Planning & Co-ordination

: Mr Owen Lee / +852 2582 7353
: Ms Fiona Wong / +852 2582 7387
: +852 2582 7106
: [email protected] /[email protected]

Food & Beverage

: Mr Arthur Mok / +852 2582 7972
: Ms Psyche Tsoi / +852 2582 7186
: +852 2802 0177
: [email protected] / [email protected]


Lowe Rental Ltd

: Ms Lacerta Ma
: +852 2659 5300
: +852 2659 5700
: [email protected]
: www.lowerental.com


Adecco Personnel Ltd

: Ms Wendy Fee
: +852 9036 2198 /
+852 2830 0181
: +852 2895 2616
: [email protected]
: www.adecco.com.hk